Secretaries & Administrative Assistants

Also called: Administrative Assistant (Admin Assistant), Administrative Secretary (Admin Secretary), Office Assistant, Secretary,



What they do:
Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
On the job, you would:
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Create, maintain, and enter information into databases.

Knowledge

Business
  • administrative services
  • customer service
Arts and Humanities
  • English language
Engineering and Technology
  • computers and electronics

Skills

Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
Problem Solving
  • noticing a problem and figuring out the best way to solve it

Abilities

Verbal
  • communicate by speaking
  • communicate by writing
Attention
  • pay attention to something without being distracted

Personality

People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
  • Attention to Detail
  • Integrity
  • Cooperation
  • Dependability
  • Concern for Others
  • Self Control

Technology

You might use software like this on the job:

Enterprise resource planning ERP software
  • Microsoft Dynamics
  • Oracle PeopleSoft
Data base user interface and query software
  • Blackboard software
  • Yardi software
Video conferencing software
  • Cisco Webex
  • Zoom

Education

Education: (rated 2 of 5)
  • high school diploma/GED
  • associate's degree
usually needed

Job Outlook

Bright Outlook
New job opportunities are very likely in the future.
Salary
$41,000
$ 29,000
$ 60,790

Explore More

What they do:
Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

On the job, you would:
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Create, maintain, and enter information into databases.

KNOWLEDGE

Business
  • administrative services
  • customer service
Arts and Humanities
  • English language
Engineering and Technology
  • computers and electronics

SKILLS

Basic Skills
  • listening to others, not interrupting, and asking good questions
  • talking to others
Problem Solving
  • noticing a problem and figuring out the best way to solve it

ABILITIES

Verbal
  • communicate by speaking
  • communicate by writing
Attention
  • pay attention to something without being distracted

PERSONALITY

People interested in this work like activities that include data, detail, and regular routines.
They do well at jobs that need:
  • Attention to Detail
  • Integrity
  • Cooperation
  • Dependability
  • Concern for Others
  • Self Control

TECHNOLOGY

You might use software like this on the job:

Enterprise resource planning ERP software
  • Microsoft Dynamics
  • Oracle PeopleSoft
Data base user interface and query software
  • Blackboard software
  • Yardi software
Video conferencing software
  • Cisco Webex
  • Zoom

EDUCATION

Education: (rated 2 of 5)
  • high school diploma/GED
  • associate's degree
usually needed

JOB OUTLOOK

Bright Outlook
New job opportunities are very likely in the future.
Salary
$ 41,000
$ 29,000
$ 60,790

EXPLORE MORE